THE HOTEL AND ITS TEAM

The “Bistra and Galina” Hotel in Rousse has become part of the largest hotel consortium in the world - Best Western International. Thus since September 1 the hotel complex has adopted the name “Best Western Bistra and Galina” Hotel. At this stage it is the only hotel-foundation of this kind in the chain, a symbol and guarantee of perfect quality of the tourist product – room furnishings, level of service, extra services offered, high qualifications of the staff, high rating in the business. The complex team are proud that it was the “Bistra and Galina” that was chosen to become member of the world chain and are happy to have received the first hotel guests who made their reservations via this system.

“Best Western Inter­national” has a membership of over 4100 independent hotels in 80 countries meeting global standards on the five continents. The chain is an association of self-dependent hotels. The association provides marketing, reservation and operational support to its members. There is annual control of the quality of hotel services. A special programme for staff training is available.